Contacts & CRM for SMS Marketing
Build, organize, and use a structured contact list built for SMS marketing. Import contacts via CSV, tag segments, store custom fields, and launch personalized campaigns directly from your contact data.
The Problem
A Contact List in a Spreadsheet Isn't Scalable
Managing campaign recipients in spreadsheets means manual exports, error-prone uploads, and zero integration with your messaging tools. Segmenting contacts by interest, location, or campaign stage is time-consuming and fragile.
Without a structured contact layer, personalization is impossible at scale. Bulk SMS campaigns send the same message to everyone because there's no contact data to pull from.
The Solution
A Contact Database Built for SMS Campaigns
NumeraLoop gives you a structured contact store with tags, custom fields, and direct action buttons — fully integrated with your bulk SMS campaigns and inbox.
CSV Bulk Import
Upload thousands of contacts at once from a CSV file. Map columns to name, phone, email, tags, and custom fields during import.
Tags & Segmentation
Tag contacts with any labels you need — customer type, geography, campaign stage. Filter by tag when selecting campaign recipients.
Custom Fields
Add your own fields to every contact record. Use them as merge tags in SMS messages to personalize at scale.
Message from Contact
Send an SMS to any contact directly from their profile page — no need to go to the inbox and manually look up their number.
Dial from Contact
Start a browser call to any contact with one click from their contact detail page using your connected Twilio numbers.
Conversation History
View the full SMS conversation history with each contact inline on their profile — no switching to the inbox required.
Frequently Asked Questions
Can I import contacts from a CSV file?
Yes. NumeraLoop supports CSV import for bulk contact creation. Map your CSV columns to contact fields (name, phone, email, tags, custom fields) during the import process.
What custom fields can I add to contacts?
You can create custom text, number, and date fields and attach them to any contact. Custom field values can also be used as merge tags in bulk SMS campaigns.
Can I tag contacts and use those tags to filter campaign recipients?
Yes. Tags are a core feature of the contact list. When creating a bulk SMS campaign, you can filter recipients by tag to target a specific segment.
Can I call or message a contact directly from their contact record?
Yes. Each contact detail page has quick-action buttons to initiate a call (using your browser dialer) or send an SMS directly from the contact view.
Related Use Cases
Build Your SMS Contact Database
Import contacts, organize with tags, and launch personalized campaigns — all from NumeraLoop.
- No credit card required
- 3-day free trial
- CSV import included